Privacy Policy
MarketLore Business LLC (“MarketLore,” “we,” “us,” or “our”) respects the privacy of users of the MarketLore website, products, and services. This Privacy Policy describes how MarketLore collects, uses, stores, shares, retains, and protects information when you interact with MarketLore or use MarketLore services.
Information We Collect
MarketLore may collect information that you provide directly to us, such as your name, email address, company or organization information, and information you provide when contacting MarketLore for support, product inquiries, or other communications.
When MarketLore services are obtained through a third-party marketplace, distribution platform, or service provider, MarketLore may receive account, subscription, entitlement, license, registration, or other technical information necessary to establish, administer, and validate access to the service.
MarketLore may also collect limited technical and operational information generated through use of its services, such as authentication activity, service requests, error information, and security or operational logs.
How We Use Information
MarketLore uses information to provide, operate, secure, maintain, and support its products and services. This may include:
- Establishing and administering customer access;
- Authenticating users and validating subscriptions or entitlements;
- Providing requested products, services, and support;
- Maintaining service reliability, security, and performance;
- Investigating errors, misuse, or security events;
- Communicating with customers regarding their service; and
- Complying with applicable legal and contractual obligations.
MarketLore does not sell personal information.
Third-Party Marketplaces and Distribution Platforms
MarketLore products and services may be made available through third-party marketplaces, distribution platforms, technology providers, or other service providers.
When a customer obtains MarketLore services through such a platform, MarketLore may receive information from that platform that is necessary to identify the customer, validate the applicable subscription or entitlement, provision access, and administer the service.
Purchasing, billing, account administration, and other activities performed directly by a third-party platform are governed by that platform's applicable terms and privacy practices.
Data Storage and Security
MarketLore uses cloud-based infrastructure and service providers to operate and deliver its products and services.
MarketLore employs technical and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. These safeguards may include encryption in transit and at rest, authentication, access controls, credential protection, logging, and logical separation of customer authorization information.
No method of electronic transmission or storage is completely secure, and MarketLore cannot guarantee absolute security.
Authentication and Credentials
Access to certain MarketLore services may require authentication credentials associated with an authorized customer or subscription.
MarketLore uses security controls designed to protect authentication information and restrict access to authorized customers. Customers are responsible for safeguarding credentials provided to them and should promptly contact MarketLore if they believe a credential has been lost, disclosed, or compromised.
Data Sharing
MarketLore does not sell customer information or personal information.
MarketLore may share information with service providers, infrastructure providers, marketplaces, distribution platforms, or other parties when reasonably necessary to operate, secure, support, or deliver MarketLore services.
MarketLore may also disclose information when required by applicable law or legal process, or when reasonably necessary to protect the security, rights, or integrity of MarketLore, its customers, its services, or others.
Data Retention and Deletion
MarketLore retains customer, technical, and service information for as long as reasonably necessary to provide and administer its services, maintain security and operational records, comply with applicable legal or contractual obligations, resolve disputes, and enforce applicable agreements.
Security and operational records may be retained for periods appropriate to MarketLore's security, audit, legal, and contractual requirements.
When information is no longer reasonably necessary for these purposes, MarketLore will delete, de-identify, or otherwise appropriately dispose of it, subject to applicable legal, contractual, security, and backup requirements.
Customers may request deletion of applicable personal or customer information by contacting MarketLore at research@marketlore.net. MarketLore may retain information where continued retention is required or permitted by law or necessary for legitimate security, contractual, or recordkeeping purposes.
Backup and Recovery
MarketLore uses infrastructure and service capabilities designed to support the durability, availability, and recovery of information necessary to operate MarketLore services.
Backup and recovery practices may vary according to the nature of the information, the service in which it is maintained, and applicable operational, security, and contractual requirements.
Information retained in backups may remain for a limited period following deletion from active systems before being overwritten or otherwise removed through normal backup-management processes.
Security Incidents
MarketLore maintains processes for identifying and responding to security events affecting its services.
If MarketLore determines that a security incident affects customer information or the security of a MarketLore service, MarketLore will provide notifications as required by applicable law and contractual obligations.
Customers who believe they have identified a security issue involving MarketLore should contact research@marketlore.net.
Website Technologies
The MarketLore website may use technical functionality necessary to operate, secure, and deliver the website and its content.
If MarketLore introduces analytics, advertising technologies, cookies, or other tracking technologies that materially affect the information collected from website visitors, this Privacy Policy may be updated to describe those practices.
Third-Party Services and Links
MarketLore websites and services may contain links to, integrate with, or be accessed through third-party websites, platforms, or services.
MarketLore is not responsible for the privacy practices of independent third parties. Information handled directly by those parties is subject to their respective privacy policies and terms.
Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning personal information maintained by MarketLore, including rights to request access, correction, or deletion.
Privacy requests may be submitted to research@marketlore.net. MarketLore may take reasonable steps to verify the identity and authority of a person making a request before acting upon it.
Children's Privacy
MarketLore products and services are intended for business and professional use and are not directed to children. MarketLore does not knowingly collect personal information from children through its services.
Changes to This Privacy Policy
MarketLore may update this Privacy Policy periodically to reflect changes in its products, services, business practices, technology, or legal and contractual obligations.
When this Privacy Policy is materially revised, the effective date shown above will be updated.
Contact
Questions, privacy requests, or reports concerning privacy or security may be directed to:
MarketLore Business LLC
MarketLore
research@marketlore.net